Friday, November 13, 2015

ICTSI launches mobile container monitoring app

International Container Terminal Services, Inc. has launched a mobile application that allows customers of the Manila International Container Terminal to monitor their containers in real-time.

Available for iOS and Android users, the MICT mobile app is designed to deliver information directly to port users. The app's version 1.0 allows users to access MICT’s Track and Trace system to check the status of their shipments, truck entry and exit times, and ship arrival and departure schedules.

"The MICT mobile app is just one of the many innovations that MICT has in the pipeline. It’s a solid first step towards the technological advancements that we want to implement at the terminal," said Christian Lozano, MICT Commercial Director.

The app also features email support, allowing users

to get real-time customer service from MICT’s customer care department.

The plan is to launch the app in stages, adding features with each new version.

MICT’s clients should anticipate other features such as billing calculator, client dashboard, MICT advisory, MICT EYES, ACTS online payment and the recently launched Terminal Appointment Booking System (TABS), to be integrated in future versions of the mobile app.

Last month, ICTSI rolled out TABS in response to the increasing road traffic congestion in Metro Manila. The online container booking system is designed to minimize traffic in Manila’s roads and prevent container build-up as the holiday season approaches.


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