Monday, June 13, 2011

Williams-Sonoma to offer international shipping

Specialty retailer Williams-Sonoma, Inc. announced that its Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma brands will offer international shipping through FiftyOne Global Ecommerce, a provider of international e-commerce services and infrastructure to U.S. retailers.

Williams Sonoma said in a statement that customers in more than 75 countries will be able to shop online for product lines that include bedding, decorative accessories, kitchen tools and utensils, tabletop, select furniture, lighting, kids’ storage, rugs and window coverings.

The latest group of the retailer’s international shipping offerings joins Pottery Barn, Pottery Barn Kids and PBteen brands are already available for global shipping.

“This is a true milestone for Williams-Sonoma, Inc” said Laura Alber, the retailer’s president and chief executive Officer.

The way the service works is FiftyOne Global Ecommerce provides a localized homepage that appears automatically, welcoming the customer with a flag denoting their country and their selected currency. At checkout, a customer can view a guaranteed order total in their own currency, including international duties (if applicable), taxes, and delivery costs, with a guaranteed exchange rate.

The customer then receives an e-mail directly from FiftyOne with the order number, estimated delivery timeframe and a link to the online tracking system.

 

 

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