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Trade compliance in the workplace — Walk softly ... but carry a big stick! By Tracy Lenok, The World Academy Trade compliance managers have a responsibility to make sure all the import and export activities of their companies are completed responsibly, legally, and meet all regulatory requirements. Colleagues in the organization - staff, service providers, management - all make up the individuals who handle these transactions. The trade compliance manager not only has the responsibility to understand the regulations, but at times has to manage all activities related to import and export compliance. This is where trade compliance managers earn their keep. They have to maintain various levels of control in an environment of other departments, facilities, various reporting structures, and fiefdoms. While it is always best to encourage colleagues for better behavior through encouragement and incentives, there also needs to be an arsenal of behavior modification tools: consequences and penalties for those who choose the wrong options. Trade compliance is only complicated and made more difficult, when certain individuals choose short cuts, or actual deceptions. The trade compliance manager has to first attempt approaches to import and export compliance management that allows staff to choose the better options through positive incentives and practices. This offers the best opportunity for staff to follow and execute on a willing and open basis. Having said that, we recognize individuals tend to respond to negative reinforcement. Therefore we must be prepared to have these negative reinforcements when necessary, including: Having to do the work over Senior management hassles Loss of customers Fines and penalties Loss of profits Loss of career opportunity Loss of job Personal fines and penalties, and even jail time These should all be underlying incentives to do the work in a compliant and secure best practices environment. As positive incentives, try some of these: Stay out of trouble ... work is easier Best practices mindset Higher profits Cost effective operations Patriotic approach to managing international business for the country Better career opportunities To be the most effective ... the trade compliance manager needs to walk softly, but carry a big stick!	In This Issue Up Front News, Trends & Analysis New Items The Growth Paradox Supply Chain Industries to watch Trade compliance in the workplace Logistics costs dropped in 2008 Overseas trade experts have some tips for you Five things you should know about U.S. trade policy Supply Chain product review Inventory container management Features Gateway at a glance U.S. Northeast Bulk Up Ports & infrastructure Port of Seattle nets new container business Clean trucks at your ports: How to pay for them? Port Product Review Project cargo equipment Commentary Are we thinking inside or outside the box? On the horizon: Wave Energy - A future power source for your port Casualties
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Trade compliance in the workplace — Walk softly ... but carry a big stick!